You will examine the application of various change management techniques in different contexts. This program is offered over three half-day sessions, and focuses on understanding how to apply and tailor change management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the change management approaches and techniques to a real change initiative; however they may not be sufficiently skilled to do this appropriately for all situations. His/her individual change management expertise, complexity of the change initiative and the support provided for the use of change management approaches in their work environment will all be factors that impact what the Practitioner can achieve.

This course will further develop some of the knowledge of Change Management learned during the Foundation™ certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment. This course also prepares you for the APMG International Change Management Practitioner™ exam that will be taken after completion of the eighth session. Given that a primary course goal is to achieve both the Foundation™ and Practitioner™ certification, the program study guide will be provided in advance of the program so the participant may begin studying. In addition, daily homework/assignments (minimum of 2 hours a night), and practice quizzes will be provided.

Performance Outcomes

• Developing individuals’ learning to enable change
• Managing change within the project environment
• Delivering sustainable change
• Preparing for the Practitioner exam

Learning Objectives

In addition to the application of Foundation learning, Practitioner course participants will be able to:

• Apply key principles to define what needs to be learned by those involved in a change initiative
• Understand how to provide effective and developmental feedback to support others through change
• Apply coaching principles when supporting change leaders at every level
• Demonstrate how to recognise and deal with different sources of conflict during change
• Consider effective ways to facilitate groups to enable collaboration and co-design of change.
• Understand ways to sustain change by identifying organisational levers, adoption approaches and reinforcing systems to help embed change in an organisation
• Prepare for the Practitioner exam
   

Who Should Attend

This qualification is aimed at change managers and aspiring change managers. It also relevant to other key staff involved in the design, development and delivery of change programs, including: change leaders (e.g. Senior Responsible Owners), change ‘agents’ (e.g. Business Change Managers), change implementers (e.g. Program Managers), change support (e.g. Program Office) and operational line leaders/staff.

Prerequisite

• Strong understanding of Change Management concepts.
• Successful completion of the Change Management™ Foundation course and APMG International Change Management Foundation™ exam with a pass rate of 50% or higher.
• Pre-reading: The Change Management Study Guide (2024).
• Approximately two (2) hours of study is recommended each evening.

Note: This course should be purchased in conjunction with Change Management Foundation™, as part of the APMG International Change Management Practitioner™ (CMP) Certification.

Materials

A program study guide will be provided in advance of the program so the participant may begin studying. In addition, daily homework/assignments (minimum of 2 hours a night), and practice quizzes will be provided.

What You Will Learn

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