As one of the early promoters of the ITIL framework for IT service management, Procept has stayed aligned with the standards as they have gone through changes from v2 through to the new v4. As v4 is rolled out in early 2019, Procept will be working in synch with AXELOS, the ITIL certification body. Our ITIL Foundations course is being updated to align with the new v4 standard and a suite of new v4 courses will be available in 2019 as AXELOS releases the various portions of the new standard.

For more information on the differences between v3 and v4, plus the changes to the certification regimen, please check out our IT Management Whitepapers page which we will update with more information from time to time. The next update is scheduled for January 2019. For now, check out our new article titled "ITIL v4 is Here!" by Procept's IT Management Practice Lead, Sola Oduko.