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Business Process Documentation & Reengineering
Procept’s business analysts help organizations document and reengineer business processes to align them with the business goals and/or current legislation and relevant policy contexts, and improve the organization’s effectiveness and efficiency in serving its clients – both internal and external. The reengineered processes we create provide complete ownership to the staff and management and support a continuous improvement framework.
We use a variety of tools to gather data to map the current AS IS process – review of business and/or IT strategy documents, meeting minutes, process templates etc; one-on-one interviews; facilitated workshops; and focus groups. We are looking to identify the root cause of performance issues and pay special attention to relationships between policies, processes, procedures, current performance indicators, and metrics.
The future TO BE processes are drafted after conducting comprehensive analysis of the current process maps and researching industry best practices from similar and different industries. Through a facilitated workshop session, we present the draft TO BE process to the management for discussion and finalization.
Once the TO BE processes have been finalized, we conduct gap analysis and provide an implementation plan.
Deliverables of this service include:
- Current Process Map with AS IS processes
- Future Process Map with TO BE processes
- Gap Analysis Report
- An Implementation Road Map
Project Risk Management Business Analysis Training Project Scheduling Requirements Gathering IT Project Management
ITIL Training Business Continuity Management Project Management Methodology Construction Project Management
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