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HOME > TRAINING OVERVIEW > BA COURSES > COMPLETE BUSINESS ANALYSIS
COMPLETE BUSINESS ANALYSIS

The demand for experienced business analysts increases as the business analysis profession becomes more globally recognized and standardized, and employers acknowledge the value business analysts bring to their organizations. The business analyst plays an integral role within the business, uniting current industry knowledge, practical tools and techniques to deliver quality project solutions on time and within budget. Whether you are new to the profession or a seasoned business analyst, you will benefit from the knowledge and practical application of standard tools and techniques used in many industries today.

This course contains the same content as Procept courses Business Analysis: Elicitation, Documentation and Analysis, and Business Analysis: Planning, Monitoring and Communication, but packaged into a five day duration. The course covers four of the six knowledge areas from the Business Analysis Body of Knowledge® (BABOK®) including: business analysis planning and monitoring, elicitation, requirements analysis, and requirements communication and management. During the course, you will gain insight into the business analyst profession, the role business analysts play within an organization, the necessary skills required, and valuable applicable tools, techniques and methodologies for immediate use on the job.

For those preparing for the Certified Business Analysis Professional™ (CBAP®) designation, this and our Enterprise and Strategic Analysis course, will help to prepare you for the CBAP®.

This course is based on the Guide to the Business Analysis Body of Knowledge® version 2.0.

LEARNING OBJECTIVES
Participants will gain practical skills to:

  • Evaluate business analysis underlying competencies to gain an appreciation of how business analysts add value to an organization
  • Distinguish and give examples of the differences between business analysis and project management
  • Examine the profession, global standards, the professional organization and trends in the industry
  • Describe the steps required to complete a thorough stakeholder analysis
  • Prepare documents including:
    • Functional Decomposition Diagram (Work Breakdown Structure, WBS)
    • Risk Management Plan
    • Communication Management Plan
  • Interpret how the business analysis activities contribute to overall product/solution
  • Illustrate an effective requirements management process
  • List and give examples of different requirement types
  • Identify advantages and disadvantages of different elicitation techniques
  • Elicit requirements using eight different techniques
  • Design and develop seven types of process models using appropriate notation symbols
  • Identify advantages and disadvantages of different documentation techniques
  • Document requirements using several documentation techniques
  • Recognize and utilize six different modeling techniques
  • Organize and prioritize requirements
  • Create and present a requirement package
  • Produce the elements of a good Requirements Management Plan

WHO SHOULD ATTEND
The Complete Business Analysis is appropriate for individuals who are:

  • Pursuing a career in business analysis
  • Business or information systems managers or staff who is new to business analysis.
  • Experienced business analysts requiring better understanding of the role, or desiring formal recognition through certification.
  • Project staff or managers currently combining the business analyst role with other duties.
  • Business staff or managers who are working in business analyst environments, needing to interact with project managers and business analysts.
  • Preparing to write the Certified Business Analysis Professional™ (CBAP®) exam and require a refresher on the concepts covered in the BABOK®

PREREQUISITE
There is no prerequisite for this course. It functions as a stand-alone course.

MATERIALS
You will receive a course binder containing copies of presentation slides, case studies, exercises and suggested solutions.

WHAT YOU WILL LEARN
Introduction to Business Analysis
  • Definition of business analysis and the role of a business analyst
  • Key skills of a business analyst
  • The role of the BA in a project
  • Differences between:
    • Project management
    • Financial analysis
    • Quality assurance
    • Business analysis
  • The International Institute of Business Analysis
  • The Business Analysis Body of Knowledge
Introduction to Requirements
  • Scope and requirements
  • Where do requirements come from?
  • Types of requirements
  • Differences between high level and detailed requirements
  • Characteristics of a good requirement
Business Analysis Planning
  • What is business analysis planning
  • Value of creating a business analysis plan
  • Elements of a business analysis plan
  • Differences between plan driven and change driven approaches
  • Decision analysis
  • Requirement gathering strategies
  • Functional decomposition
  • Creating a Work Breakdown Structure
  • Estimating business analysis activities
  • Identifying requirement risks
  • Developing risk plans
  • Writing a business analysis plan
Stakeholder Analysis and Communication Strategy
  • What is a stakeholder analysis?
  • Impact and value of stakeholder analysis
  • Steps in completing stakeholder analysis
  • Techniques to analyze stakeholders
  • Develop a business analysis communication plan
  • Affinity diagram technique
Elicitation
  • Document analysis
  • Structured and unstructured interviews
  • Questionnaire
  • Workshop
  • Context diagram
  • Use case diagram
Elicitation Cont'd
  • Focus group
  • Interface analysis
  • Prototypes
  • Observations
Process Modeling and Improvement
  • Types of processes
  • Elements of a process model
  • Seven types of process models
    • SIPOC
    • Process flowcharts
    • Spaghetti Diagrams
    • Activity Diagrams
    • Data Flow Diagrams
  • Process re-engineering
Documentation Techniques
  • Scenarios and use cases
  • Data modeling
  • Types of data models
  • Entity Relationship Diagram
  • Data Flow Diagrams (DFD)
  • DFDs versus other modeling techniques
  • Data dictionary / glossary
  • Operative and structural business rules
Requirements Analysis
  • Requirements analysis - definition
  • When to complete requirements analysis
  • Organizing requirements
  • CRUD technique
  • Prioritizing requirements
  • Prioritization techniques
Requirement Package
  • Work products versus deliverables
  • Requirement package
  • Uses for a requirements package
  • Usefulness of a structured walkthrough
  • Presenting requirements to stakeholders
Requirement and Communication Management
  • Why scope/requirements change
  • How to manage scope
  • Managing changes to requirements
  • Value of capturing requirement attributes
  • Traceability
  • Verification and Validation of requirements
  • Problem Tracking




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UPCOMING COURSE DATES

TORONTO
May 2-4 & 7-8, 2012
$1,999.00 (10% off early registration or 3+ participants)
Register Now
BRING THIS COURSE IN-HOUSE
Call us at 416-693-5559 or 1-800-261-6861 (Canada & USA) or send us an email at info@procept.com

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