Courses / In-House and Customized Training Solutions

For 21st century organizations that seek competitive advantage through investment in human resources, Procept’s in-house and customized training programs can be the solution.

We offer our Project Management, Business Analysis and IT Service Management programs in-house for groups of 8 or more. Our off-the-shelf programs can be customized to reflect your specific learning requirements, business processes, culture or industry. Alternatively, we can custom design a program specifically for your organization in consultation with one of our subject matter experts. Create your own program length, course content and instructional schedule. Mix and match from different disciplines – create the right fit for your organization!

In our course design, development, and delivery, we follow a structured approach to training using adult education principles. Gap analysis, learning objectives, design of programs and evaluation techniques is all done by a senior facilitator/consultant. We use our Custom Course Design Profile tool to identify specific organizational performance objectives in terms of knowledge, skills, and attitude. Development of training manuals, PowerPoint slides and learning aids is done by our in-house Course Developer with oversight guidance from our subject matter experts. A final review of the course by a second senior facilitator/consultant is part of our quality control process.

Our in-house and customized training solutions can include:

• Learning assessments and needs analysis to identify gaps and learning objectives
• Pre-course (before the course) and post-course (two weeks after the course) assessments to ensure application of knowledge in the work place
• Development of corporate career paths in Project Management, Business Analysis and IT Service Management
• Coaching of Project Managers, Business Analysts or IT Service Management practitioners
• Certificate Programs in Project Management, Business Analysis and ITIL, either off-the-shelf or custom designed to reflect your organizational culture, goals and processes
• Refresher sessions that can be structured as classroom training, facilitated discussion sessions, or short talks such as “lunch and learn”

Procept has worked with many large organizations across Canada and the United States to: design custom learning programs; rework existing training materials; and to rollout strategic initiatives.

Examples:

ESRI Canada

We developed a series of custom courses. A 1-day session “More Than Just Winging It” is offered across Canada to clients of ESRI during End User Conferences. The workshop enhances the understanding by ESRI clients of the value of ESRI’s PM methods, and the role of the client on a project. We also developed a half-day session “For Project Team Members Only!”, and a 1-day session “Managing Client Projects” which focuses in on the roles of Account Manager and the PM throughout the life of external client projects.

Canadian Standards Association

We developed a custom Microsoft Project course based on the client’s highly customized Enterprise Project Management system.

City of Kitchener

We developed a customized version of our 1-day “Project Sponsorship” course to incorporate issues important to the client, including dealing with outsourcing contracts. This session has been delivered to over 150 participants to date.

ATI Technologies Inc.

Developed a sophisticated new project analysis and delivery methodology and then chose Procept to develop and deliver customized training for this methodology. Procept worked closely with ATI to adapt existing Procept material and integrate ATI templates into a program of four customized courses to explain the ATI methodology to their staff and also show how it fits in with cross-industry best practices.

MCAP Service Corporation

Designed series of Microsoft Project templates defining project management process for IT projects. Included definition of project management process, and developing reporting documentation. Created an instructional manual and trained participants in its use.

Ontario Power Generation Inc.

We designed, and we regularly present, a 2-day course on Contract Monitoring, to train field staff in the monitoring of construction contractors. Those staff had previously been supervisors of direct-hire construction tradesmen prior to a change of construction strategy by OPG.

Mechanical Contractors Association of Ontario

Designed and currently presenting a 10–day Mechanical Contracting Project Management course, in partnership with the University of Waterloo. Started in 1999, it is run from 2 to 6 times each year in different Canadian cities, and is almost always sold out.

University of Toronto

We design and present introductory, intermediate and advanced project management courses, business analysis courses, and ITIL IT service management courses, through the U of T. Our President is the Project Management Program Director for the Project Management Initiative in the Professional Development Centre.